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Terms and Conditions

Thank you for visiting our website. Please read the terms and conditions contained in this document carefully, as any use of this website implies that you have accepted the terms and conditions listed here.

Welcome to Good Vibes Select ("we", "our company", "our website", or "Good Vibes Select"), owner and operator of the website www.goodvibesselect.com ("our website" or goodvibesselect.com). Our website offers online shopping and a one-stop delivery service ("Service").

Please read these terms carefully before using our website. By using our website or any part of it, you agree to be bound by these terms and conditions. We may update these terms from time to time to revise these terms and conditions. The revised terms will take effect from the date of announcement.

1. Account Registration

1.1 You must register with us before using the services or placing an order. By registering, you declare (and we are entitled to rely on this declaration) that you are at least 18 years old and have the capacity to form legally binding contracts.

1.2 When registering, you must: (i) Provide accurate, complete, and up-to-date registration information; (ii) Ensure proper maintenance of your personal username and password; (iii) Authorize us to assume that any person using your username and password is either you or someone authorized by you.

1.3 If there is any change in the information you have registered, you must notify us immediately to ensure that we can effectively contact you.

2. Ordering

2.1 When you place an order, the product price will be as shown on the date of the order. Once you submit an order, it cannot be canceled, even if we have not yet accepted or rejected your order.

2.2 All product prices on our website are calculated in Hong Kong dollars.

2.3 The system will send an email to the email address you registered with to confirm that we have received your order. This email does not equal a commitment to deliver the ordered products.

2.4 We reserve the right to accept or cancel any order for any reason, including but not limited to: (i) Insufficient stock of the ordered product; (ii) Inability to arrange delivery for your area; or (iii) Incorrect pricing of one or more products due to human or computer error or incorrect pricing information provided by suppliers.

2.5 Prices provided on our website are for online shopping only.

2.6 Product availability is displayed online and is regularly updated. However, it should not be relied upon as an exact statement of whether the product you wish to purchase is in stock.

3. Payment

3.1 We accept VISA, MASTERCARD, Shop Pay, Apple Pay, Google Pay, Alipay, PayMe, FPS, and all orders will be settled in local currency.

3.2 For security reasons, your billing name and address must match the name and address of the credit card used for payment. We reserve the right to cancel orders that do not meet this criterion. We do not accept cash on delivery (COD).

3.3 You agree and accept that you alone bear any losses incurred or arising from credit card transactions, and we are not liable for any such losses, whether partial or total, under any circumstances.

3.4 We reserve the right to change the online payment methods at any time without prior notice.

3.5 Products and prices displayed on our website are for reference only and are subject to change or variation at the time of transaction.

4. Delivery Service

Please refer to our delivery policy.

5. Refunds and Returns

Please refer to our return policy.

6. Ownership

6.1 The risk of the products transfers to you upon delivery, but Good Vibes Select retains ownership of the products until all related payments have been received.

7. Force Majeure

7.1 If Good Vibes Select is unable to fulfill its responsibilities under this website due to any "force majeure" reason (including but not limited to fire, casualty, accident, natural disaster, any law, order, proclamation, regulation, demand or requirement of the Government of the Hong Kong Special Administrative Region or any of its agencies, strike, labor dispute, labor or technical worker shortage, shortage of or lack of supply of products or raw materials, transportation delay, or any other reason beyond the reasonable control of Good Vibes Select), Good Vibes Select will not be liable for any hindrance within the scope of such impediment.

8. Disclaimer

8.1 We do not represent or warrant that access to our website (including using mobile apps or software) or any part of it will be uninterrupted, reliable, or fault-free.

8.2 We do not make any representations or warranties that our website or any content will be accurate, complete, or reliable.

8.3 We do not represent or warrant that: (i) Any services (whether or not provided by us) will be provided with due care and skill; or (ii) Any products (whether or not provided by us) will be of merchantable quality or will be fit for any purpose (even if that purpose has been previously notified to us).

8.4 You agree that no data transmission over the internet can be guaranteed as completely secure. Although we strive to protect such information, we do not guarantee and cannot ensure the security of any information you transmit to us. Any information you transmit to us is at your own risk.

8.5 To the extent permitted by law, we exclude all liability to you (whether arising in contract, tort, or otherwise and whether or not due to our negligence) for: (i) Any inaccuracies, errors, or omissions with respect to our website (including using applications or software) or any data or related technical, factual, text, or printing; (ii) Failure to provide our website (or any part of it), goods, or services; (iii) Any delay in providing, or failure to provide or make available, goods or services, or any negligent provision of goods or services; (iv) Any goods not being of merchantable quality or fit for their intended purpose; or (v) Any misrepresentation with respect to our website, goods, or services.

8.6 Except as provided by law: (i) We will not be liable for any indirect or consequential loss, damage, or expenses, including loss of profits, business, or goodwill that you notify us of, and (ii) We will not be liable to pay you any money as compensation, except as specified in these terms and conditions.

8.7 You must comply with and abide by all applicable regulations and laws, including obtaining all customs, import, or other permits to purchase goods from our website. We make no representations or assume any responsibility for the export or import of the goods you purchase.

8.8 You agree that these limitations are reasonable given the nature of our website, especially since when you purchase goods through our website, you will enter into a separate contract with the supplier each time.

8.9 The above exclusions do not affect any statutory rights that cannot be excluded. However, in such cases, our liability (where legally permitted) will be limited to resupplying the services or goods to you.

9. Warranty

9.1 You promise not to use our website for the following purposes: (i) Upload, post, email, provide, or otherwise transmit any content that you do not have the right to transmit (whether due to ownership, contractual, fiduciary rights) or that is illegal, harmful, threatening, defamatory, harassing, deceptive, libelous, or otherwise objectionable; (ii) Impersonate any person or organization by transmitting false or forged content through any service; (iii) Upload, post, email, or otherwise transmit any content that violates any ownership or intellectual property rights (including but not limited to patents, trademarks, trade secrets, copyrights) of any party; (iv) Upload, post, email, provide, or otherwise transmit any unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or solicit business in any other form, except for promotional materials or advertisements expressly permitted in writing by our company; (v) Reproduce or copy any part of our website or use or connect to our website for any commercial purpose without our consent; (vi) Transmit or distribute any virus, worm, Trojan horse, or other computer code that is harmful or invasive or may or is intended to damage the operation of any hardware, software, or equipment or to monitor the use of any hardware, software, or equipment; (vii) Interfere with or disrupt services, servers, or networks providing services, or fail to comply with the requirements, procedures, policies, or regulations of such networks; (viii) Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of our website; (ix) Construct or copy any part of the website without our prior written consent; (x) Create a database in an organized way by downloading and storing content, user content, or any website content; (xi) Infringe on any copyright, design rights, and intellectual property rights of the goods.

(xii) Collect or store personal identification information of other users.

9.2 You understand that our website is not obligated to pre-screen content, but our website has the right (but not the obligation) to refuse or delete any content that can be provided through the service at its discretion. Without affecting the above rights, our website has the right to delete content that it deems to violate the terms and conditions or that it deems otherwise inappropriate.

10. Content

10.1 All intellectual property rights in all content, user content, design, text, images, and other materials on our website, and their selection or arrangement, are owned, controlled, or licensed by us. Unauthorized use without prior written approval is strictly prohibited.

10.2 All trademarks, product names, and company names or logos on our website are the property of our company or their respective owners. We do not grant approval for the use of any such trademarks, appearances, product names, company names, logos, or titles, and such use may constitute an infringement of the rights of the holder.

11. General Matters

11.1 Our company reserves the right to modify these terms and conditions at any time without prior notice. In case of any dispute, our company's decision is final.

11.2 If there is a Chinese translation of these terms and conditions, the Chinese version shall prevail in case of any discrepancy between the Chinese and English versions.

11.3 We take privacy issues very seriously. Our privacy policy covers how we use any information you provide. By using our services, you agree that we may collect, store, and use information about you in accordance with our privacy policy. You acknowledge and agree to be bound by the terms of our privacy policy.

11.4 We reserve the right to refuse access to our website or any part of it at our sole discretion without notice and to refuse to provide our services to any user who violates these terms and conditions.

11.5 You may not transfer or otherwise deal with any or all of your rights and obligations under these terms and conditions without our written consent.

11.6 These terms and conditions constitute the complete agreement and understanding between the parties and supersede all prior oral or written agreements, understandings, or arrangements regarding the subject matter of these terms and conditions. No party shall rely on any agreement, understanding, or arrangement that is not expressly set forth in these terms and conditions.

11.7 These terms and conditions are governed by the laws in force in Hong Kong. You agree to be subject to the exclusive jurisdiction of the courts of Hong Kong. If any part of this agreement is legally unenforceable, that part will be enforced to the maximum extent permissible by law, and the other parts will remain in full force and effect.

11.8 You agree to defend us, indemnify us, and hold us, our directors, officers, and agents harmless from any claims, lawsuits, or demands, including but not limited to reasonable legal and accounting fees, arising from or alleged to arise from your use of our website or website content or your breach of this agreement.

12. Promotional Terms and Conditions

12.1 The promotional codes or coupons we offer are only applicable for one-time shopping through our website and are subject to terms and conditions.

12.2 Promotional codes or coupons are non-refundable and cannot be exchanged for cash. Any remaining unused amount will be voided.

12.3 Promotional codes or coupons cannot be used in conjunction with other offers.

12.4 We reserve the right to terminate or change the above offers. In case of any dispute, our decision will be final and decisive.